vol 25 no1, 2025

Social Capital and Its Role in Enhancing Knowledge Sharing Among Administrative Leaders in Jordanian Companies

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Social Capital and Its Role in Enhancing Knowledge Sharing Among Administrative Leaders in Jordanian Companies

Abstract:

The study aims to measure the impact of social capital on knowledge sharing among the administrative leaders in Jordanian telecommunications companies. The study adopted the descriptive analytical survey method, and the statistical package for social sciences was used to analyze the data collected through the questionnaire. The questionnaire was distributed to a sample of workers in human resources departments in telecommunications companies, consisting of (130) questionnaires, and the number of questionnaires that were collected, analyzed and statistically accepted was (90). The results of the study indicated a high degree of approval of the variables of social capital in Jordanian telecommunications companies, and showed a high degree of approval of knowledge sharing from the point of view of workers in Jordanian telecommunications companies. The results of the study indicated that there is a statistically significant effect of social capital on knowledge sharing among the administrative leaders in Jordanian telecom companies. The study recommends that responsible authorities in Jordanian telecommunications companies should promote knowledge sharing among employees by adopting the value of knowledge sharing as a core value of teamwork among employees and conducting further field and theoretical studies in this area.

Keywords: social capital, knowledge sharing, administrative leadership, promotion, Jordanian telecom companies.

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