vol 20 no2, 2020

The Impact of Strategic Agility in Crisis Management Readiness at the Qatar Airways

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The Impact of Strategic Agility in Crisis Management Readiness at the Qatar Airways

• Mohamad Abdullah Al-henzab
• Ghazi Abu Gauod
• Business Administration
• Muta University
• Received 07 /07/ 2020                                         Accepted 23/07/2020  
• Abstract:
  The study aims to measure and analyzes the impact of strategic agility on Crisis Management Readiness at
  Qatar Airways. The study population consists of employees working in the company upper management. The study
  considers the whole study population (53) respondents using the comprehensive survey method of the job titles
  (CEO, deputy CEO, department manager). The study uses a descriptive-analytical method. The questionnaire is
  used as a tool to collect data from the study sample and it consists of (20) items. The study concludes that there is a
  statistically significant impact at the level of significance (α≤0.05) of the strategic agility with its dimensions
  (Strategic Sensitivity, Leadership Unity, and Resources Fluidity) combined with Crisis Management Readiness at
  Qatar Airways. The study recommends that Qatar Airways should adopt the strategic agility concept to benefit of
  its outputs in Crisis Management Readiness.
•   Keywords: Strategic Agility, Crisis Management, Qatar Airways.
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